Order Tracking
Where is my order?
Enter your order number and the phone number used at checkout to get a real-time update on your delivery.
Quick Tips
- • Your order number starts with ORD- and is in your confirmation SMS.
- • M-Pesa sends a confirmation message with a reference like QK4RJHL29M.
- • Orders are usually delivered within 2–4 hours in Nairobi CBD and suburbs.
- • Upcountry orders take 1–3 business days via our courier partners.